Customer Service
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Store Locator
MALL OPENING HOURS

WEEKDAYS 10.00AM - 10.00PM

WEEKEND 10.00AM - 12.00AM

Tourist Information

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  • Courtesy Policy

    • No Smoking inside the Mall
    • Please wear respectful clothing
    • No kissing or overt displays of affection
    • No dangerous activities i.e sports like rollerblading or skateboarding

    Thank you very much for your cooperation.

  • Opening Times

    Mall Timing
    Daily 10:00am to 12:00am

    Carrefour
    Daily 10:00am to 01:00am

    Coffee shops
    Daily 8:00 AM to Midnigh

    Magic Planet
    Daily 10:00am to 01:00am

    Cinemas
    09:00pm to 01:00am

    Restaurants, Food court, cafés &Specialty Food : From Iftar to 1:00 am

  • Services & Facilities

    • Customer service located in the ground floor will be pleased to assist you
    • Strollers
    • Wheelchair
    • Baby carts available at the main entrance of the mall
    • Personal Emergency Assistance
    • Prayer Rooms ( Male & Female)
    • Baby Changing Rooms
    • Restrooms ( Male , Female and Disabled)
    • Multi level covered parking more than 2250 parking bays
    • dedicated Taxi dropp- off and pick- up area
    • Bill payments , Telephone , OIFC and ATM machines
    • Bank ATMs
    • Currency Exchange Service
    • Lost and Found Facilitiy
    • Gift Vouchers
    • Valet Parking
    • Post Box
    • Trolley Holding Area.
  • Useful Information

    Foreign Exchange
    Convert any currency of your choice using live up-to-date rates. Click here to log on to xe.com
    Foreign Exchange website.

    Size Conversion Chart
    Click here to download the Size Conversion Chart.

  • Useful Numbers

    • Customer Service : +968 24 55 8888 Ext 111
    • Mall Management : +968 24 55 8888 Ext 100
    • Carrefour Hypermarket : +968 24 55 8141
    • Magic Planet : +968 24 55 8888

     

    Emergency Services
    • Muscat Police : 9999
    • Muscat Fire Department : 9999
    • Ambulance : 9999

     

    Airport/Flight Inquiry
    • Muscat International Airport : +968 24 51 9809
    • Flight Inquiry : +968 24 24 51 9173

     

    Other Government Departments
    • Muscat Immigration : +968 24 56 9944
    • Muscat Municipality : 80077222

     

    Hospital Emergency Numbers
    • The Royal Hospital : +968 24 599000
    • Muscat Private Hospital : +968 24 583600
    • Kims Oman Hospital : +968 24 760100
    • AL Raffah Hospital : +968 9 5455812
    • Welcare Hospital : +968 24 477666

     

    Credit Card Inquiries
    • Bank Muscat : +968 24 510949
    • American Express : +968 24 696960
    • Diner’s Club : + 968 24 795490
    • MasterCard : +968 800 766 66
    • Visa : +968 24 795555

     

    Taxi Service
    • Hallo Taxi (Muscat) : +968 24 607011
    • City Taxi (Muscat) : +968 9 5103152
    • Bid Bid Taxi ( Muscat : +968 24 693377

     

    Telephone Directory Service
    • Directory : 1318
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