Chat with us
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Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at City Centre Muscat.

Customer Service


Services & Facilities

  • 7 ATMs
  • Baby changing rooms
  • Baby strollers
  • Car wash services
  • Currency exchange services
  • Customer service desk
  • Dedicated taxi drop-off and pick-up areas
  • Gift Cards
  • Mobile Power Bank
  • OIFC bill payment machine
  • Ooredoo/ Omantel/ Awasr Payment machine
  • Personal emergency assistance
  • Prayer rooms for men & women
  • Special parking for family, pregnant and electic cars
  • Valet parking
  • Wheelchairs
  • Wi-fi service throughout the mall

Useful Numbers

  • Customer Service : +968 24 55 8888 Ext. 111
  • Mall Management : +968 24070700
  • Carrefour Hypermarket : +968 2455 8141
  • Magic Planet : +968 24 558284