• PLEASE FOLLOW THE COURTESY POLICY
o No Smoking inside the Mall
o Please wear conservative clothing. For Example: shoulders and knees should be covered.
o No kissing or overt displays of affection
o No dangerous activities. For example: hoverboards, rollerblading or skateboarding
o No consumption of alcohol in the mall
o No pets are allowed in the mall
Thank you very much for your cooperation.
• OPENING TIMES
Mall Timing
Saturday to Wednesday 10:00am to 10:00pm
Thursday & Friday 10:00am to 12:00am
Carrefour
Saturday to Wednesday 09:00am to Midnight
Thursday & Friday 08:00am to Midnight
Coffee shops
Daily 8:00 AM to Midnight
Magic Planet
Saturday to Wednesday 10:00am to 10:00pm
Thursday & Friday 10:00am to Midnight
Cinemas
Saturday to Thursday 09:00pm to 01:00am
Friday 02:30pm – 01:00am
Restaurants, Food court, cafés &Specialty Food : From Iftar to 1:00 am During the month of Ramadan only.
• SERVICES & FACILITIES
o Customer service located in the ground floor will be pleased to assist you
o Strollers
o Wheelchair
o Baby carts available at the West & East entrances only.
o Personal Emergency Assistance
o Prayer Rooms ( Male & Female)
o Baby Changing Rooms
o Restrooms ( Male , Female and Disabled)
o Multi-level covered parking more than 2250 parking bays
o dedicated Taxi dropp- off and pick- up area
o Bill payments , Telephone , OIFC and ATM machines
o Currency Exchange Service
o Lost and Found Facilitiy
o Gift Cards
o Valet Parking
o Post Box
o Trolley Holding Area.
• USEFUL INFORMATION
Foreign Exchange
Convert any currency of your choice using live up-to-date rates. Click here to log on to xe.com Foreign Exchange website.
Size Conversion Chart
Click here to download the Size Conversion Chart.
• USEFUL NUMBERS
o Customer Service : +968 80078786
o Mall Management : +968 24 55 8477
o Carrefour Hypermarket : +968 24 53 4268
o Magic Planet : +968 24 55 8766
Emergency Services
o Muscat Police : 9999
o Muscat Fire Department : 9999
o Ambulance : 9999
Airport/Flight Inquiry
o Muscat International Airport : +968 24 51 9809
o Flight Inquiry : +968 24 24 51 9173
Other Government Departments
o Muscat Immigration : +968 24 56 9944
o Muscat Municipality : 80077222
Hospital Emergency Numbers
o The Royal Hospital : +968 24 599000
o Muscat Private Hospital : +968 24 583600
o Kims Oman Hospital : +968 24 760100
o AL Raffah Hospital : +968 9 5455812
o Welcare Hospital : +968 24 477666
Credit Card Inquiries
o Bank Muscat : +968 24 510949
o American Express : +968 24 696960
o Diner’s Club : + 968 24 795490
o MasterCard : +968 800 766 66
o Visa : +968 24 795555
Taxi Service
o Hallo Taxi (Muscat) : +968 24 607011
o City Taxi (Muscat) : +968 9 5103152
o Bid Bid Taxi ( Muscat : +968 24 693377
Telephone Directory Service
o Directory : 1010